Since our closure on 17 March our focus has been on maintaining the daily operation of the NSRA with a skeleton staff, most of whom have been working remotely. We would like to thank those of you who have been waiting for a Competition Entry Refund for your patience and understanding during this time.
We are pleased to confirm the simple process we are launching today to enable you to apply for a refund which is as follows:
1. When applying please use the email address(es) below that apply to you.
2. Please provide your name, address, contact phone number, membership number and entry details.
3. There are 3 ways in which your entry fee can be refunded or credited
a) Carry Over to 2021 at the same price plus an option to enter an additional competition FREE OF CHARGE
b) A Voucher Refund equivalent to the same value as your entry fee and valid for purchases in NSRA Charity, NSRA Shop and Lord Roberts Centre. Alternatively with these troubled times in mind you are welcome to convert your refund to a support donation to NSRA Charity
c) Finally all other refunds will be paid by BACS so please make sure you provide us with your Account Name, Sort Code and Account Number
4. There are a significant number of refunds to process and with a only a small team still in place we will complete the majority of refunds by 21 August 2020.
Please make sure you provide us with all the relevant details as this will speed up the process. Thank you for your support.