In recent weeks there have been occasions when members of staff have been subjected to personal abuse while attempting to answer an enquiry or resolve a problem. We respectfully request you are courteous in your dealings with NSRA employees and any personal abuse in the future will not be tolerated. 

Our aim is to provide the best service we can and I am sure you can appreciate in the present circumstances this is more challenging than usual. Thank you for your patience and we look forward to supporting you in the future as we recognise these are difficult times for all of us.

Abuse

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